Wilful Blindness, by Margaret Heffernan, is a fascinating consideration of situations that have impacted many people, often in tragic ways, after individuals and groups ignored signs that things were not OK.
For those working in health care and often focused on specific outcomes, it is enlightening to be made aware of the dangers of ignoring signs that situations need addressing.
Whilst not all the examples explored will seem immediately relevant to the Australian healthcare environment, Heffernan illustrates the risks and the outcomes experienced by others. She provides a global perspective, in an easy-to-read and captivating way. The importance of personal engagement with how our institutions are managed is also thought provoking.